Connecting SiteGround Email to Menvin

Find your SiteGround email IMAP/SMTP settings and connect your hosting email account to Menvin.

Access SiteGround Email Settings

Go to SiteGround and sign in to your account
Navigate to Websites → Select your website
Go to Email Accounts or Email section
Find your email address in the list

Tip: If you're using SiteGround's Site Tools, look for the Email section in the left sidebar.

Find Your IMAP/SMTP Settings

SiteGround provides email settings in your account. Here's where to find them:

In the Email Accounts section, click on your email address or the Settings / Configure button
Look for "Mail Client Configuration" or "Email Client Settings"
You should see IMAP and SMTP settings listed
Note down the following information:
- IMAP server address
- IMAP port (usually 993)
- SMTP server address
- SMTP port (usually 465 or 587)

Common SiteGround Settings: The server is usually mail.yourdomain.comor imap.yourdomain.com / smtp.yourdomain.com

Connect in Menvin

Now connect your SiteGround email in Menvin:

Go to Menvin Connect page
Select "Custom / Other" from the provider dropdown
Enter your SiteGround email settings:
- IMAP Host: Usually mail.yourdomain.com or imap.yourdomain.com
- IMAP Port: 993 (with TLS enabled)
- SMTP Host: Usually mail.yourdomain.com or smtp.yourdomain.com
- SMTP Port: 465 (SSL) or 587 (TLS)
Enable "Use TLS" for both IMAP and SMTP
Enter your full email address as the username
Enter your email account password (the one you set in SiteGround)
Give your mailbox a friendly name (e.g., "SiteGround Business")
Click "Test connection & save mailbox"

Common Issues & Solutions

❌ "Connection timeout" or "Cannot reach server"

Solution: Double-check the server address. It's usually mail.yourdomain.comwhere yourdomain.com is your actual domain. Make sure you're using the correct domain.

❌ "Authentication failed"

Solution: Verify your email password in SiteGround. Make sure you're using the password for the email account, not your SiteGround hosting account password. You can reset the email password in SiteGround if needed.

❌ Can't find email settings in SiteGround

Solution: SiteGround's interface may vary. Try:

Looking in Site Tools → Email
Checking cPanel (if available) → Email Accounts
Contacting SiteGround support for your specific server settings

❌ Port 993 or 587 not working

Solution: Some SiteGround servers use different ports. Try:

IMAP: Port 143 with TLS, or 993 with SSL
SMTP: Port 465 with SSL, or 587 with TLS
Toggle the "Use TLS" option if one doesn't work

Typical SiteGround Settings

These are common defaults, but always verify in your SiteGround account

IMAP Settings

Host:: mail.yourdomain.com; (replace with your domain)
Port:: 993
Security:: TLS/SSL (enabled)

SMTP Settings

Host:: mail.yourdomain.com; (replace with your domain)
Port:: 465 or 587; (try both)
Security:: TLS/SSL (enabled)

Important: Replace yourdomain.com with your actual domain name. The exact server address may vary, so always check your SiteGround email settings.